Terms and Conditions
Please read these terms carefully before using our services
Welcome to Tezz Gati Packers and Movers. By accessing our website or booking our relocation services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all customers, visitors, and users of our services.
Service Scope
Tezz Gati Packers and Movers provides packing, loading, transportation, unloading, unpacking (if opted), vehicle transport, storage, and relocation-related services. The scope of services will be based on the quotation provided and agreed upon at the time of booking.
Quotation and Pricing
All price quotations are based on the information provided by the customer regarding goods, locations, and service requirements. Any changes in volume, distance, or services requested may result in a revised quotation.
Prices may vary due to factors such as access conditions, stairs, elevators, parking distance, weather conditions, or regulatory charges.
Payment Terms
- Advance payment may be required to confirm a booking.
- Full payment must be completed before or at the time of delivery unless otherwise agreed in writing.
- Delayed or incomplete payments may result in service suspension or delayed delivery.
Customer Responsibilities
Customers are responsible for:
- Providing accurate details about goods, locations, and access conditions.
- Ensuring availability of lifts, parking space, and necessary permissions.
- Not including prohibited or hazardous items in the shipment.
Prohibited Items
The following items must not be included in the shipment:
- Explosives, flammable or hazardous materials
- Illegal substances or contraband
- Perishable goods, cash, jewelry, or important documents
Tezz Gati Packers and Movers will not be responsible for loss or damage of prohibited items if included without prior disclosure.
Insurance and Liability
Transit insurance is optional and available at an additional cost. If insurance is not opted for, our liability is limited as per industry standards.
We are not responsible for damage caused due to:
- Items packed by the customer
- Natural calamities or unforeseen events
- Normal wear and tear
- Electrical or mechanical faults
Delivery Timelines
Estimated delivery times are provided as guidance only. Delays due to traffic, weather, regulatory checks, strikes, or unforeseen circumstances shall not be considered a breach of contract.
Cancellation and Rescheduling
Booking cancellations or date changes must be communicated in advance. Cancellation charges may apply based on the stage of service preparation and expenses incurred.
Storage Services
Storage services are subject to separate terms and charges. Goods stored beyond the agreed period may attract additional fees.
Claims and Complaints
Any claims related to damage or loss must be reported in writing within a reasonable time after delivery. Claims raised after this period may not be considered.
Limitation of Liability
Tezz Gati Packers and Movers shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
Website Usage
Content on this website is for informational purposes only. Unauthorized use, copying, or distribution of website content is prohibited.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the local courts.
Changes to Terms
Tezz Gati Packers and Movers reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.
Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Tezz Gati Packers and Movers
Phone: 7374907773
Email: info@tezzgatipackersandmovers.com
Address: Shop No. - 3, Sai Parking, Panjim Belgaum Highway, Curti-Ponda, Goa, Pincode - 403401